The first 8 respondents will be selected.ĭirections to the session location will be sent with your confirmation. No special IT expertise or web proficiency is required. To sign up, contact, who will conduct these sessions, at or. Each session will last 1 hour.īoth events will be held at Brighton Business Center, conference room 113. If you have no preference, indicate that as well. Please indicate which session is convenient for you. Participants will organize the cards into categories that are meaningful to them if they wanted to order or cancel an IT service. Participants in a card sort exercise will receive a deck of about 24 cards, each card printed with an element of the Service Catalog. The Service Catalog website will provide a description, cost rate, and request form for each IT service offered by University IT so that people can order services easily. On July 17 and 18, University IT will conduct card sort sessions so that we can better understand how to organize the information within a Service Catalog website. Subject line: Invitation to a usability session for a Service Catalog prototype Send the invitation at least 1 week, preferably 2 weeks, before the event. Refrain from calling participants “test subjects” to their face. Instead, use “activity”, “event” or “session”. To reduce test anxiety in participants, refrain from using the word “test”. You should be using walk-throughs, heuristic evaluation, and various observational methods.Identify the department, unit, or project that is conducting the activity.Provide a phone number that can be conveniently answered by the test moderator just before the session begins. Participants may call for directions or to cancel at the last minute. Include the name, email, and phone number of the person conducting the session.Optional: include a map and parking information. Provide the location: building and room number.Provide the date, time, and duration of the session. Is the activity an online survey, phone interview, card sort, focus group, completing tasks on a prototype, etc.? Describe the activity and mention whether feedback occurs within a group or one-on-one.
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